1. Who we are
Archway Software Limited, company number 17113566, is the controller for personal information collected through this website. Contact: privacy@archwaysoftware.co.uk.
2. Information we collect
When you send an enquiry we typically receive your name, email, phone if you give it, firm name, the product you are interested in, and your message. We also process technical data such as IP address and browser type needed to run the site.
3. How we use it
We use enquiry details to reply, quote, and (if you buy) to deliver materials and keep records of the order. We rely on taking steps at your request before a contract, performing a contract, and our legitimate interests in running a study catalogue. Where we need consent, we will ask for it.
5. How long we keep it
Enquiry records are kept as long as needed to complete the conversation and any purchase, and then for a limited period for accounting and legal purposes.
6. Your rights
You can ask for a copy of your information, ask us to correct it, and in some cases delete it or restrict how it is used. You can also object to processing based on legitimate interests.
7. Complaints and contact
Email privacy@archwaysoftware.co.uk. You can also complain to the Information Commissioner’s Office at ico.org.uk.