Are these official CII materials?

No. Archway Learn is not affiliated with, endorsed by, or part of CII. Lessons, papers, and quizzes are independent study materials — not official exam papers.

Should I buy the course or a pack?

Buy the course if you need to learn the syllabus. Buy a pack if you already know the material and only want papers and quizzes. The course includes the matching packs, so you do not need both.

Sign in and pay the catalogue price on this page. Access is added to that account after Stripe confirms the payment. Firm orders can still use Enquire.

Reviewed written lessons for IF1, R05, and IF9 The IF1, R05, and IF9 packs — papers and topic quizzes included Full-length papers for IF1, R05, and IF9 Topic quizzes mapped to the locked headings The price on this page is the catalogue price charged at checkout. VAT is not added.

How long does it take?

Self-paced · typically 3–4 weeks. Go faster if you already know the work; stretch it if you are studying around a full week of advice.

Certificate in Protection · CII · Online course

Learn Protection around work. Practise as you go.

Reviewed written lessons for IF1, R05, and IF9, a quiz after each topic, then the unit papers. The IF1, R05, and IF9 packs are included. Independent study materials — not affiliated with or endorsed by CII.

Reviewed written lessons for IF1, R05, and IF9
The IF1, R05, and IF9 packs — papers and topic quizzes included
Full-length papers for IF1, R05, and IF9
Self-paced study · typically 3–4 weeks

Buy this course Enquire Sit a sample paper

Independent study materials. Not affiliated with or endorsed by CII.

learn.archway / cemap / unit-2 / notes

Written lesson

The FCA and Consumer Duty

8 min read

The Financial Conduct Authority (FCA) sets the rules that apply to every UK mortgage adviser. Consumer Duty sits on top of those rules: you must act in good faith, avoid foreseeable harm, and help customers achieve their financial objectives.

Key points

Treating customers fairly is not optional — it is assessed in every advice file.
Document why the recommended product meets the customer’s needs and objectives.

Knowledge check

Who is the conduct regulator for UK mortgage advice?

Prudential Regulation Authority

Financial Conduct Authority

Financial Ombudsman Service

Buy it and open it on this account.

Self-paced · typically 3–4 weeks. The catalogue price is what checkout charges. Lessons, papers, and quizzes in this course open from your account after checkout.

What’s in this course

Clear numbers. No invented pass rates.

These figures describe this course — lessons, papers, packs, and how long people typically take around work.

141

Topic lessons, each with a matching quiz

Full-length practice papers in the path

Practice packs included with the course

typically 3–4 weeks

Study around work — no classroom timetable

Who it is for

Two buyers. One course.

Some people need to learn the syllabus. Some people already do the work and need the exam. The course is the path for both — packs stay available on their own if you only want practice.

You need to learn it

New to Protection, changing career, or starting at a firm. Follow the topics in order, read the notes, then practise — you should not have to invent a study plan.

You already know the work

You advise already and need the qualification. The course still gives you a sequenced path, and it includes the matching papers and quizzes so you do not buy packs one by one.

How the course works

Lesson. Quiz. Paper.

A repeating loop so you cover the syllabus and rehearse the exam in the same library.

01 · Read the lesson

Written notes for that syllabus topic. Study when it suits you — evenings, weekends, or a study day.

02 · Sit the topic quiz

Exam-style questions while the material is fresh, so gaps show up before you sit a full paper.

03 · Sit the papers

Timed papers from the included CII IF1 pack, CII R05 pack, CII IF9 pack — the language and timing of the exam, not a textbook recap.

Syllabus

Cover the units the exam actually uses.

Work through the course in this order. Each unit is a set of lessons, then the papers for that unit.

IF1
IF1 · Insurance, Legal and Regulatory
68 published lessons, then 4 papers.
R05
R05 · Financial Protection
23 published lessons, then 4 papers.
IF9
IF9 · Customer Service in Insurance
50 published lessons, then 4 papers.

Reviewed written lessons for IF1, R05, and IF9
The IF1, R05, and IF9 packs — papers and topic quizzes included
Full-length papers for IF1, R05, and IF9
Topic quizzes mapped to the locked headings

Why this course

Certificate in Protection online course

Study support written around the qualification — not a classroom, and not an awarding-body product.

Mapped to the syllabus

Each topic sits against Certificate in Protection so you always know what the lesson is for.

Practice in the same library

The course is a curriculum and a bundle. You get the lessons and the matching packs.

Study around work

No classroom timetable. Keep a planner for part-time or full-time study and pick the path up where you left off.

Course or packs

Need to learn it, or only need to sit it?

The course is the sequenced path and a bundle of the matching packs. Packs stay on sale for people who already know the material.

This course

£149

Catalogue price · VAT not added

Sequenced lessons through the qualification
A quiz after each topic
Matching packs included — you do not buy them separately
One checkout for the full course

Packs only

From £15

3 matching packs · £45 if bought separately

Practice only — no sequenced lessons
Buy a unit if you already know the material
Sit papers and quizzes from the catalogue today
The right door if you only need exam rehearsal

Browse papers

Included packs

You do not need to buy these separately.

Enrol on the course and these packs come with it. They remain buyable on their own if you only want practice.

Questions before you enrol.

Archway Learn is a trading name of Archway Software Limited. Courses, papers, and quizzes are independent study materials.

Buy Certificate in Protection online course.

Pay the catalogue price and the course opens on the account you sign in with. Enquire if a firm needs several seats.

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